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New Releases to AIM Learning Group Inc.
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30 Ways to Make More Time (Revised)
Most people may think they are efficient. But unless they know how to manage their time, it's unlikely they will ever be fully effective. Poor time management can also have a knock-on-effect on their colleagues or team they work with...
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Little Things Mean A Lot
Question: What powerful, eroding force has the biggest impact on engagement, performance, and inclusion? Answer:The little things, subliminal messages we don't talk about but that profoundly affect performance and morale...
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Customer Service Zone
In the galaxy of customer service, Curt Hinderman is lost in space! Until one dark night, when his car breaks down en route to a mandatory training session, and the tables are turned as he finds himself needing urgent help from his customers...
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Good Company
Good Company is a fun, hip-hop music video designed for young employees. Company's often face a common dilemma with employees which is how to elicit good work habits when their employees see their jobs as inconsequential or "just a job." More Information.... |
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Life is Good...And Work Can Be Too!
Can you imagine a workplace where people really want to come into work every day? How about working in an organization where employees are optimistic and motivated and deliver great customer service? Imagine that you can bring these ideas to your workplace...You can!
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Ouch! That Stereotype Hurts
Just one person speaking up can inspire others to do the same. What do you do if someone you care about is the target of demeaning stereotypes? What if you are being demeaned or stereotyped? How often do you speak up on behalf of respect? More Information... |
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e.asywriter
Do your emails really deliver? Ever sent an email and then wished you hadn't? Is your organization suffering from email overload? We train people to write business letters and to use the telephone at work, but what about email? When Mel's poor use of email gets her into trouble the Email Controllers step in to sort her out!
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Live and Learn
Effective learning has a big impact on individual and team performance. Introduced by learning champion Peter Honey, this program is designed to help improve learning skills.
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Recipe for Health & Safety
An engaging safety program for all staff involved in kitchen operations. Staff at the Seafood Restaurant and hotel demonstrate how health and safety affects everyone in the organization - from chefs to waiters, from office staff to cleaners. Introduced by Rick Stein.
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Recipe for Success
An inspirational case study for new managers - a shot in the arm for those already experienced. Managers with a technical or professional background can find themselves running a team with little formal training. It happened to TV chef and successful businessman, Rick Stein. Rick shares what he has learned about managing people.
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Giving Feedback
We give feedback every day, with our team and with our peers. This program presents a simple model for formal and informal feedback, and a demonstration of an emotionally intelligent approach. Based upon the Emotional Competence Inventory developed by the Hay Group.
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It's Personal
Rick Stein and his team demonstrate the skills and attitudes that underpin their reputation for great customer service. The program also looks at the key issues for team leaders and gives advice on how to handle 'difficult' customers. A great motivational program for anyone in direct contact with customers.
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Flawless Leadership
Designed with the newly appointed manager/supervisor in mind, Flawless Leadership is a high-energy, engaging DVD-based workshop that provides essential leadership principles training focusing up...
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Love Your Customers
Hollywood celebrity John O'Hurley explains four essential steps to great service. John O’Hurley is as much as part of business as he is show business. He has been embraced for his business savvy by Business Week... a best-selling author and an accomplished composer....
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Seeing Red Cars
Seeing Red Cars encourages audiences to focus on what they DO want instead of focusing on what they don't want! Byhaving a positive attitude and taking action, viewers will be motivated to move in the right direction for themselves and for their organization.
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As Old As You Feel - AWARD WINNER
Promoting age diversity at work. Does age matter where you work? Is everyone treated fairly? Is the best person recruited for the job? Are all the team encouraged to develop their skills. More titles from Super Nova Learning.
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Managing - Only Just! - AWARD WINNER
Managing performance under pressure. Managers can find themselves squeezed between demands from'on high' and resentments and lack of resources below. This program focuses on key behaviours that help.
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AWESOME!
Generation Y began entering the workforce just a few short years ago, but will constitute 38 of all employees by the year 2011. AWESOME! addresses how best to engage, integrate and support the new...
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Managing Me
As the leader of any group, problems are inevitable. So…how do you react? Do you lead with your gut…or your head? This is the dilemma that the host of “Managing Me” grapples with. When problems arise at work, he can choose to react with either impulse or reason.
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Assert Yourself: Learning to be Assertive
Assertive behavior means saying what we want, need, feel think or believe in ways which are direct, honest and appropriate, but also respects the rights of those we are addressing - treating ourselves and those we work with as professional adults. It's the balance between passive and aggressive behavior.
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Another Meeting?
Tired of meetings that are unnecessary, aimless and lack productivity? Well thankfully here is a meeting opener that will help make your meetings shorter, more focused, more productive, and fun!
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Customer Service to the Rescue
When Wilfred Jameson’s parachute fails to open, he’s in trouble. But customer service representative Henry Hawks knows just what to do at least after a funny interaction on the phone.
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Sell?
A sale isn’t always all about selling… or is it? In this video, our host tells us about all the subtle aspects of sales, but his messages come across in a very different way.
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Pass It On: Coaching Skills for Managers
Coaching is vital, but frequently neglected. Whilst line managers are increasingly expected to take on the responsibility for coaching, very few are truly trained to do so. A recent survey showed that 63% were involved in coaching activity, with organizations looking to create in-house coaching capability rather than recruit external coaches on an ad hoc basis. Yet, only 2% of respondents trained their line managers to do it.
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The Art of Sellling
The best thing about dealing with a good salesperson is you don't feel like you're being sold to. As far as you're concerned you're just receiving good service. The Art of Selling is designed to equip your staff with all the skills and techniques they need to approach sales opportunities with confidence.
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Diversity in Action
This new program shows how the strategic importance of diversity can provide the competitive advantage in your organization.
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Do Right the Plan
Lou Holtz is recognized as one of the premier football coaches in NCAA history. During his extraordinary career, Lou inherited six losing football program all of which he transformed into winners. Lou’s plan for success never failed to lead his teams to a bowl game within two years. While times and teams change, Lou has proven that this plan consistently leads to success. In 1988, Lou Holtz filmed Do Right a examination of the three values at the heart of his success. Shortly thereafter, Do Right became the best selling corporate film in North America.
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Pit Crew Challenge: Driven To Perform uses the example of an executive team, whose members have little or no experience with cars beyond driving them, taking the challenge of learning how to function as a NASCAR pit crew. The valuable lessons learned can be as strong for your own team: high-energy teamwork, maximum efficiency, best use of individual strengths to optimize team performance, and the rewards of collaborative effort.
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Who are "They" Anyway?
This entertaining and enlightening program is designed to help you and your organization make the shift from looking for "them" to blame to realizing that there IS no "them" and beginning to accept personal accountability. The training designs, participant handouts, group discussion questions, and individual exercises are all aimed at providing a powerful catalyst to help everyone in the organization understand that personal responsibility is a choice.
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Mixing Four Generations
in the Workplace
Generation conflict costs billions of dollars in lost productivity to organizations like yours worldwide - not to mention the incalculable effects on motivation and morale. Now there's help with generational expert Cam Marston’s new DVD course, Mixing Four Generations in the Workplace.
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Nobody Moved
Your Cheese!
”We all have to take responsibility for enjoying what we do. Today, the most profitable companies are taking great care to match employees' passion and interests with their work duties and tasks. Companies can offer training and coaching but ultimately it's up to you to really examine what gets you excited about what you do.”
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YES Lives in the
Land of NO
It’s no secret that we live in a world of negativity. It seems like everywhere we turn, we're confronted by difficult, negative people, with shaking heads, thumbs down, brick walls, brush-offs, and closed doors. Negativity surrounds us in our workplaces, in our communities and government, in social settings, in schools, and even within our families.
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Would I Inspire Me?
What does it take to inspire a work group to greater commitment and productivity? It's not charisma. Rather, it's behavior that any well-intentioned leader can emulate, as this program demonstrates. The programs follows Tom, a competent manager, on his quest to find out what makes Elliot, an exceptional manager in his organization, so inspiring to his workers.
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Who Says We
Can't Do It?
The story of Lance Armstrong’s recovery from cancer and subsequent multiple victories in the Tour de France is known worldwide. But this year’s Tour de France held more challenges for Armstrong than in previous years.
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Great Minds
Inspiring quotes from some of history’s greatest minds set to dramatic music and coupled with classic footage. Let the likes of Winston Churchill, John F. Kennedy and Martin Luther King inspire you, motivate you and teach you through their own words, pictures and video. A great way to start any meeting or training session, the Great Minds will put your group in the right frame of mind for success. The Great Minds on Leadership...
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Follow The Leader
is a new "rubber meets the road" course featuring three very different business leaders - different ages, different places in their careers, and very different industries. But there's a common thread - they're all successful, and they all possess similar traits and behaviors as business leaders. We follow them around and learn from them on the job. We hear from their people. No gurus. No acronyms. It’s about positive role models.
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A World of Difference
Working Successfully Across Cultures
Working internationally is difficult and demands special skills to ensure success. However, highly effective managers and professionals often under perform when working with people from different cultural backgrounds, who do not share the same values and working practices.
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Jamie’s School Dinners
A recipe for managing and living with change brings change to life in an inspirational and straightforward way. The program comes in two parts and is full of learning points for you
and your workforce.
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