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Do you have Generation Y employees? Then you need...
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 AWESOME!
Generation Y began entering the workforce just a few short years ago, but will constitute 38 of all employees by the year 2011. AWESOME! addresses how best to engage, integrate and support the new...
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Flawless Leadership
Designed with the newly appointed manager/supervisor in mind, Flawless Leadership is a high-energy, engaging DVD-based workshop that provides essential leadership principles training focusing up...
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Love Your Customers
Hollywood celebrity John O'Hurley explains four essential steps to great service. John O’Hurley is as much as part of business as he is show business. He has been embraced for his business savvy by Business Week... a best-selling author and an accomplished composer....
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Seeing Red Cars
Seeing Red Cars encourages audiences to focus on what they DO want instead of focusing on what they don't want! Byhaving a positive attitude and taking action, viewers will be motivated to move in the right direction for themselves and for their organization.
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As Old As You Feel - AWARD WINNER
Promoting age diversity at work. Does age matter where you work? Is everyone treated fairly? Is the best person recruited for the job? Are all the team encouraged to develop their skills. More titles from Super Nova Learning.
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Managing - Only Just! - AWARD WINNER
Managing performance under pressure. Managers can find themselves squeezed between demands from'on high' and resentments and lack of resources below. This program focuses on key behaviours that help.
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NetSpeed Learning Solutions provides exciting and innovative blended learning
solutions for enhancing supervisory skills and customer service training.
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NetSpeed Leadership is a supervisory skills training program designed to meet the needs of first and second level managers in fast paced organizations. Designed and tested to assist managers develop competencies in leadership development, professional skills and performance management that includes 23 focused training modules.
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Blazing Service is an interactive training program designed to meet the learning needs of customer service personnel and helps employees grasp and apply interpersonal and problem solving techniques immediately. |
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(more information and virtual tour)
For more information on this series please call 1-877-444-2230.
Both NetSpeed Leadership and Blazing Service provide opportunities for ongoing learning
retention, skills transfer and sustained behavioral change.
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Assert Yourself: Learning to be Assertive
Assertive behavior means saying what we want, need, feel think or believe in ways which are direct, honest and appropriate, but also respects the rights of those we are addressing - treating ourselves and those we work with as professional adults. It's the balance between passive and aggressive behavior.
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Pass It On: Coaching Skills for Managers
Coaching is vital, but frequently neglected. Whilst line managers are increasingly expected to take on the responsibility for coaching, very few are truly trained to do so. A recent survey showed that 63% were involved in coaching activity, with organizations looking to create in-house coaching capability rather than recruit external coaches on an ad hoc basis. Yet, only 2% of respondents trained their line managers to do it.
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Online Preview Available |
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The Art of Sellling
The best thing about dealing with a good salesperson is you don't feel like you're being sold to. As far as you're concerned you're just receiving good service. The Art of Selling is designed to equip your staff with all the skills and techniques they need to approach sales opportunities with confidence.
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Mixing Four Generations
in the Workplace
Generation conflict costs billions of dollars in lost productivity to organizations like yours worldwide - not to mention the incalculable effects on motivation and morale. Now there's help with generational expert Cam Marston’s new DVD course, Mixing Four Generations in the Workplace.
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Would I Inspire Me?
What does it take to inspire a work group to greater commitment and productivity? It's not charisma. Rather, it's behavior that any well-intentioned leader can emulate, as this program demonstrates. The programs follows Tom, a competent manager, on his quest to find out what makes Elliot, an exceptional manager in his organization, so inspiring to his workers.
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Follow The Leader
is a new "rubber meets the road" course featuring three very different business leaders - different ages, different places in their careers, and very different industries. But there's a common thread - they're all successful, and they all possess similar traits and behaviors as business leaders. We follow them around and learn from them on the job. We hear from their people. No gurus. No acronyms. It’s about positive role models.
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Online Preview Available |
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A World of Difference
Working Successfully Across Cultures
Working internationally is difficult and demands special skills to ensure success. However, highly effective managers and professionals often under perform when working with people from different cultural backgrounds, who do not share the same values and working practices.
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Who are "They" Anyway?
This entertaining and enlightening program is designed to help you and your organization make the shift from looking for "them" to blame to realizing that there IS no "them" and beginning to accept personal accountability. The training designs, participant handouts, group discussion questions, and individual exercises are all aimed at providing a powerful catalyst to help everyone in the organization understand that personal responsibility is a choice.
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YES Lives in the
Land of NO
It’s no secret that we live in a world of negativity. It seems like everywhere we turn, we're confronted by difficult, negative people, with shaking heads, thumbs down, brick walls, brush-offs, and closed doors. Negativity surrounds us – in our workplaces, in our communities and government, in social settings, in schools, and even within our families.
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Online Preview Available |
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Online Preview Available |
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Jamie’s School Dinners
A recipe for managing and living with change brings change to life in an inspirational and straightforward way. The program comes in two parts and is full of learning points for you
and your workforce.
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Online Preview Available (A Receipe for Living with Change)
Online Preview Avaliable (A Receipe for Managing Change)
"Now available in multilanguage version"
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AIM Learning Group | 2008
